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It is easily installed thanks to a dedicated Word Press plugin, available for free from the official repository.Zopim’s chat boxes are among the most stylish you will find, with beautiful, customizable layouts and themes.If you’re unable to chat for any reason, offline messages are sent direct to your inbox.Similarly, if a visitor leaves the chat, you can continue the conversation via email.Most bloggers recognize the benefits of taking the personal approach.Take a moment to look at your favorite blog to see what I mean.At a minimum, I bet it includes a contact form, email address, and social media profile links, am I right?However, if you want to crank the personal touch up a notch, nothing beats live chat.

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This goes both for your website visitors/customers and you (your agents).Live chat empowers you to provide exceptional customer service by resolving customer problems instantly.It can drive more conversions, too, as you can respond to sales queries in real-time, eliminate buyer friction, and provide a reassuring human presence until customers are ready to pull out their wallets.Basically, you get a piece of code directly from Olark, which you can then embed wherever you wish. Each chat conversation box gets a detailed breakdown of the person’s (your customer’s) activity on your site.You can see which pages they’ve been to and what they did on those pages.

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