Communication with matches is handled a bit differently with e Harmony as it is a guided online dating site.
This means you can't just search for matches or contact anyone you want.
e Harmony serves only heterosexual singles and directs gay singles to their companion site, This plan includes the "Ultimate Guarantee" if you don't find someone, they extend your membership an additional 12 months. You also get the e Harmony Secure Check where you can request a Rely ID review for up to 3 matches.It also allows all your matches to reply to your communication and see your profile. You also get access to the e Harmony Premier Team, with their premier email, phone or live chat support and their Profile Advisor which will assist you with updating your profile to find the best matches possible.Basic Plan: The "Total Connect Plan" includes all the features in the basic plan plus a deeper analysis of your personality using e Harmony's Premium Personality Profile, Secure Call allowing you to speak to your matches without revealing your real phone number, and Rely ID which quickly verifies your name, city, and age so matches know you are being honest.We feel this upgrade is a better deal and definitely worth it.